For a contract logistics provider, the loading dock has to support several customers, carriers and freight profiles at the same time. LTS Global Solutions, based in Coleshill, Warwickshire, has partnered with Mobiledock to bring a clearer and more consistent way to manage those movements.
LTS combines warehousing, fulfilment, transport and value-added services for a multi-client customer base. Its operation includes e-commerce fulfilment, pallet and ambient storage, container and trailer devanning, relabelling, rework and returns management.
The challenge of a growing multi-client operation
As LTS expanded, coordinating inbound and outbound movements became more complex. The business needed a dock platform that could support different customers and vehicle requirements while keeping each customer’s information separate and giving authorised users the visibility they needed.
The aim was to create consistent processes across the facility and give LTS, its customers and its carriers one reliable view of planned and completed vehicle movements.
A configurable control layer for the loading dock
LTS selected Mobiledock as a cloud-based platform for scheduling and managing dock activity. The system was configured around the realities of a modern third-party logistics operation rather than forcing every customer into the same process.
- Secure access for customers and carriers with strict separation of client information
- Booking control based on authorised users and customer requirements
- Subcarrier assignment so customers can nominate their own carriers
- Rules that match vehicles with suitable dock types and time windows
- A central control view for managing high-volume movements
- Reporting that supports performance conversations with customers
Fast implementation and a platform for growth
The move from solution design to full onboarding was completed in under three weeks. LTS used a phased approach, beginning with a soft launch before extending the process across its customer base.
This gives the team a structured operational foundation for further automation. Future plans include connecting Mobiledock with automatic number plate recognition, boom gates and automated arrival, loading, unloading and departure tracking.
The result is a more visible and controlled dock operation, with the flexibility to support LTS as its customer base and service offering continue to grow.
Read the full case study: LTS Global Solutions and Mobiledock.
Smarter Warehouse is the UK partner and reseller for Mobiledock. Talk to us about your loading dock operation.